Prices on delivery charges may apply and we will be happy to quote these for you.
We will contact you prior to processing your order to confirm your acceptance of the freight charges.
Our staff will check and manually process your order and add the freight charge to your total invoice automatically.
We always send an email with a copy of your invoice advising you of the delivery company, dispatch date, consignment note number and, expected delivery date.
All orders are boxed.
Please note: All orders are sent via Australia Post or TNT Road Express and at the most economical rate to the customer. Customers can however select their own carrier.

Every product manufactured by WiSA carries a 3 year warranty. Product distributed by WiSA carry a maximum 12 months manufacturer’s warranty.
In addition, when you make any purchase from WiSA Irrigation you are covered by our warranty.

 

Replacement parts for your system will be sent out by the most expedient method. The replacement part will be invoiced to you. A credit will apply when the defective part is returned and receipted by WiSA and the returned part is tested, if found defective, and under warranty period, a full refund of the part will be applied. If the part is found to be in working it will remain the property of WiSA.

If you cancel an order after we have processed your order, we reserve the right to charge a fee to cover our costs and bank fees equal to 2.5% of the total transaction.

We have arranged this site so that you are able to pay for your order in any of the following options.
 

 

1. Phone your order: In placing a phone order we require a direct deposit of 50% of the total outstanding amount of the order in to our bank account before we can proceed with the order. Confirmation of the order and deposit receipt will be by email and your order will be promptly processed and sent. Our office hours are 9am to 5pm, Monday to Thursday – 4.30 Friday and our phone number is (03) 54 807 713 EST.
 

2. Fax your order: When faxing an order we require a direct deposit of 50% of the total outstanding amount of the order in to our bank account before we can proceed with the order. Confirmation of the order and deposit receipt will be by email and your order will be promptly processed and sent. Our office hours are 9am to 5pm, Monday to Thursday – 4.30 Friday and our phone number is (03) 54 807 713 EST.
 

3. Mail your order: The WiSA Group requires a deposit payment of 50% of the total outstanding amount of the order together with your cheque, money order or direct deposit to our account, when cleared funds are receipted your order will be promptly processed and sent . Mail orders can be posted to the WiSA Group, Factory 2, 42 Cornelia Creek Road, PO Box 592, Echuca Vic 3564, and Australia.
 

4. The WiSA Group requires the balance of the outstanding invoice to be paid on delivery of the order.
 

Regardless of which option you choose, we will always confirm your order and payment details by e-mail. This confirmation will include details of how your order has been dispatched and the anticipated delivery date.

Every order dispatched will include a copy of the tax invoice that will be required by your accountant if you need to claim a GST input.

All prices for WiSA Group are in Australian dollars. GST is calculated at 10%.

We reserve the right to vary prices and specifications on any product at any time without notice.